Privacy Notice

SN Business Systems respects your privacy and only collects information that is reasonably needed to respond to enquiries and provide business support.

Information I collect

When you contact me or submit the website enquiry form, I may collect information such as:

• your name
• business name
• email address
• phone number, where provided
• website or social profile
• business structure and approximate turnover range
• information about the business issue or support you are looking for
• basic technical information associated with the enquiry, such as submission time and referral source

Please avoid submitting highly sensitive personal information through the website form.

How I use your information

I use this information to:

• review and respond to your enquiry
• understand what type of support may be appropriate
• arrange a conversation where relevant
• provide services you have asked for
• keep reasonable records of enquiries and client relationships
• identify whether another professional may be better placed to help

I do not sell your personal information.

Professional partners

Where your enquiry requires accounting, bookkeeping, tax, legal or other specialist professional support, I may suggest that another professional becomes involved.

Your personal information will not be passed to a professional partner simply because you submit an enquiry.

Where an introduction or referral would require sharing your information, I will normally discuss this with you first or otherwise make clear that your details are being provided for that purpose.

Website forms and service providers

The website may use third-party service providers to operate certain functions.

Website enquiries may be processed through Netlify Forms and meeting bookings may be handled through Calendly.

Those providers may process information in accordance with their own privacy policies and data-processing arrangements.

How long information is kept

Enquiry and client information is kept only for as long as it remains reasonably useful for the purpose for which it was collected, including maintaining appropriate business records and dealing with follow-up enquiries.

Information that is no longer required will be deleted or securely disposed of where appropriate.

Security

Reasonable steps are taken to protect information provided through the website and during client work.

However, no internet-based service can guarantee absolute security. Do not send passwords, banking credentials or other highly sensitive information through the general enquiry form.

Your rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

• ask what personal information is held about you
• ask for inaccurate information to be corrected
• request deletion in certain circumstances
• object to or restrict certain uses of your information
• request a copy of information you have provided

For privacy questions or requests, contact: snbusinesssystems@gmail.com

You may also raise concerns with the UK Information Commissioner's Office where appropriate.

Changes to this notice

This privacy notice may be updated as the website, services or systems used by SN Business Systems develop. The latest version will be published on this page.